No, these holidays use a variety of partner hotels, all of which have been carefully chosen on the basis of their suitability for our guests. As we do not own the hotels, we cannot directly control their standards or facilities, however we work closely with each establishment and closely monitor all feedback from our guests.

We check that all our partner hotels comply with local standards and regulations. If you have a problem at the hotel it is important that you raise this at the time with your hotelier or local representative, as they are in the best position to resolve the situation.

Half Board Holidays: 7 night holidays, 2/3 night weekend breaks and 4 night midweek breaks provide breakfast and dinner Meals start with dinner on the day of arrival and finish with breakfast on the day of departure.

Full Board Holidays: your first meal is dinner on the day of arrival and breakfast on the day of departure. 

When taken in the hotel, meals are as provided to other resident guests.

Breakfast may be simple continental fare or a larger buffet-style meal. A traditional cooked breakfast is also usually available.

For dinner, some hotels offer a choice of menu; others offer a set meal. A vegetarian option and gluten free option is usually available at each meal

If you have any special dietary requirements please advise the Hotel 7 to 14 days before your holiday begins but please also ENSURE you take the name of the person who acknowledges your request.

If you have any request regarding any aspect of your booking, please advise the Hotel when you confirm the booking and place your request in writing. Please include a telephone number in case of any query. Please always ENSURE you take the name of the person who is accepting and agreeing to your request

On most dates it is possible to stay at the hotel independently, without taking part in the programmed holidays.

En-suite facilities: All holiday prices are inclusive of en-suite facilities. 

Single rooms: We aim to provide a number of single rooms at the lowest supplements; unfortunately there are occasions where demand outstrips supply, so please book early.

We are happy to provide as much advice and information as possible to people with disabilities who wish to join us on one of our holidays. It is important that you talk to the Hotel before making the booking as, for example not all accommodation is suitable and wheelchair access is limited. It is therefore essential that you give us and the Hotel as much information as possible so that they can advise you on suitable locations and ensure that you get the most enjoyable holiday possible. All requirements must be confirmed in writing. Special requests cannot be made a condition of your booking as they are always subject to availability.