- Please rate your welcome from the hotel: Excellent
Comment: This form is for the BWB in Eastbourne 10 to 12 May 2024. Apologies for the delay…..
- Please rate helpful and friendly staff: Excellent
Comment: The staff were all very friendly and extremely helpful.
- Please rate food in the restaurant: Good
Comment: The food was good, particularly for the holiday price, but unexceptional.
- Please rate service in the restaurant: Good
- Please rate housekeeping in your room: Poor
Comment: The room itself was clean and well equipped, if small. It also had some nice touches, as did the hotel overall. However the shower was poor, and it was very difficult to regulate the temperature Also the room’s location in the hotel – on the first floor at the back, next to the kitchen vents and above/near some additional outside fans – meant that it was exceedingly noisy. We both had two extremely bad night’s sleep – it was too noisy to sleep with the windows open and too hot to sleep with them shut. It was such a shame, because overall the hotel was nicely furnished, conveniently located and the staff were lovely. I appreciate that we cannot expect sea view etc rooms at the rates charged, but I would only stay at this hotel again if we could be guaranteed a front room. I would expect to pay extra for this.
- Please rate the organisation of your holiday and the dance/tuition experience: Excellent
Comment: The dancing, music, location and overall holiday organisation was first rate, as always.
