We make every endeavour to operate all of our holidays. If we have to cancel your holiday before the date of departure you will have the choice of taking an alternative holiday (and where this is of a lower price we will refund the difference) or withdrawing from the contract and accepting a full refund of all monies paid.

We shall not cancel a holiday or travel arrangements after the date when the payment of the balance becomes due, unless you, the guest, defaults in payment of an outstanding balance or unless it is necessary to do so as a result of unusual and unforeseeable circumstances beyond our control; the consequences of which neither we nor our suppliers could avoid, (examples of which are war or threat of war, riots, civil strife, terrorist activities, industrial disputes, natural or nuclear disaster, fire or adverse weather conditions, level of water in rivers or other similar events beyond our control).

Posted in: Booking and Payment, Procedural